Choosing between Diligent and ServiceNow GRC for compliance automation? Both support SOC 2, ISO 27001, GDPR, HIPAA, NIST CSF, while ServiceNow GRC also covers PCI DSS, FedRAMP. This comparison breaks down ratings, pricing, framework coverage, and key differences to help you decide.
Frameworks
ServiceNow GRC (7 vs 5)
Starting Price
Tied ($Contact for pricing/mo)
User Rating
Diligent (4.2/5)
4.2/5 (0 reviews)
Founded in 2001, Diligent provides a modern GRC platform combining board management, risk oversight, compliance management, and ESG reporting. The platform connects board-level governance with operational risk and compliance through an integrated suite trusted by thousands of organizations worldwide. It holds a strong 4.2/5 rating based on 0 reviews. Headquartered in New York, NY. The company has 1000+ employees. It supports SOC 2, ISO 27001, GDPR, HIPAA, NIST CSF.
4.1/5 (0 reviews)
Founded in 2004, ServiceNow GRC provides governance, risk, and compliance management built on the ServiceNow platform. It enables organizations to create a real-time view of compliance and risk across the enterprise by integrating with existing ServiceNow ITSM and ITOM workflows. It holds a strong 4.1/5 rating based on 0 reviews. Headquartered in Santa Clara, CA. The company has 1000+ employees. It supports SOC 2, HIPAA, GDPR, ISO 27001, PCI DSS, FedRAMP, NIST CSF.
| Feature | Diligent | ServiceNow GRC |
|---|---|---|
| Rating | 4.2/5 (0 reviews) | 4.1/5 (0 reviews) |
| Starting Price | Contact for pricing | Contact for pricing |
| Founded | 2001 | 2004 |
| Company Size | 1000+ | 1000+ |
| Headquarters | New York, NY | Santa Clara, CA |
| Frameworks | 5 | 7 |
| Pricing Plans | 3 | 3 |
| Framework | Diligent | ServiceNow GRC |
|---|---|---|
| FedRAMP | ||
| GDPR | ||
| HIPAA | ||
| ISO 27001 | ||
| NIST CSF | ||
| PCI DSS | ||
| SOC 2 |
In summary: Diligent edges out on user rating (4.2 vs 4.1). Also, ServiceNow GRC supports additional frameworks (PCI DSS, FedRAMP) that Diligent does not cover. Also, Diligent has been in the market longer (since 2001), while ServiceNow GRC (since 2004) brings a more modern approach. Ultimately, the best choice depends on your organization's specific compliance requirements, team size, and budget. We recommend requesting demos from both vendors before committing.
Get pricing information directly from these vendors.
